Mobility Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Offer legal and strategic advice to clients regarding immigration compliance service delivery.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Develop, nurture, and enhance relationships with clients and internal stakeholders.

• Identify, manage, and implement in-house immigration services to boost revenue, efficiency, and client satisfaction.

• Independently oversee and keep updated on immigration law, ensuring ongoing adherence to regulatory changes while managing internal documentation.

• Effectively manage escalations, assess when a senior-level review is necessary, determine solutions, and assist stakeholders in achieving timely resolutions.

• Provide guidance for specific travel requirements, advise on the immigration process, and act as a point of contact for business travel and sponsorship matters.

• Manage case statuses by utilizing case management and billing systems effectively.

• Leverage immigration expertise to deliver solution-oriented responses for complex client cases.

• Be a collaborative team member capable of working independently and taking ownership of daily responsibilities.

• Actively seek to enhance processes through automation and thorough documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related fields, with a particular emphasis on immigration.

• A thorough understanding of immigration procedures and the typical processes necessary for ensuring compliance.

• Capability to excel in a fast-paced and evolving work environment.

• Ability to maintain composure and efficiency under pressure, ensuring high performance during peak workload periods.

• Experience within the technology sector or a company that is rapidly growing and scaling is highly preferred.

• A flexible and adaptable team player who can adjust to shifting priorities or changing processes seamlessly.

• Proven experience in customer-facing roles, with strong communication skills and the ability to engage effectively with diverse client groups.

• A keen interest in expanding knowledge of global immigration laws, with a desire to develop expertise.

• Experience working remotely and/or asynchronously with minimal supervision is advantageous.

• Must possess fluency in written and spoken English (additional languages are a plus).

• Strong capabilities in automation and AI, demonstrating fluency with AI technologies.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment.

• Budget for local in-person social events or co-working spaces.