Mobility Specialist

This is a fully remote position, open to applicants in North America.

📋 Description

• Deliver legal and strategic counsel to clients regarding immigration compliance service implementation.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Develop, nurture, and enhance relationships with clients and internal stakeholders.

• Identify, manage, and establish in-house immigration services to boost revenue generation, efficiency, and client satisfaction.

• Independently oversee and update immigration law practices, ensuring continuous compliance with regulatory updates, and manage internal documentation.

• Effectively address escalations, assess when senior-level review is necessary, determine solutions, and guide stakeholders to prompt resolutions.

• Provide guidance for specific travel requirements, advise on the immigration process, and act as a primary contact for business travel and sponsorship matters.

• Manage case statuses by proficiently utilizing case management and billing systems.

• Leverage immigration expertise to offer solution-oriented responses for complex client scenarios.

• Be a collaborative team member who can operate independently and take responsibility for daily tasks.

• Actively seek to enhance processes through automation and thorough documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related roles, especially with an emphasis on immigration.

• A thorough understanding of immigration procedures and the standard processes required for ensuring compliance.

• Capability to excel in a fast-paced and ever-changing work environment.

• Ability to maintain composure and efficiency under pressure, upholding high performance standards during peak workload periods.

• Experience in the technology sector or with organizations experiencing rapid growth and scaling is highly preferred.

• A flexible and adaptable team player who can easily adjust to shifting priorities or changing procedures.

• Proven customer-facing experience, with a strong focus on communication skills and the ability to effectively engage with diverse client groups.

• A keen interest in expanding knowledge of global immigration laws, with a desire to develop expertise.

• Experience working remotely and/or asynchronously with minimal supervision is a plus.

• Must be fluent in written and spoken English (additional languages are advantageous).

• Exhibits strong automation and AI capabilities along with fluency in AI technologies.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment.

• Budget for local in-person social events or co-working spaces.