Merchant Success Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Consultation: Comprehending Merchant Needs and Objectives.

• Solutions: Enabling Merchant Growth and Achievement.

• Adoption: Encourage Merchant Utilization of Essential ShipBob Features.

• Risk Management: Address Issues Proactively.

• Collaboration: Engage Key Stakeholders and Teams.

• Perform: Achieve Key Performance Indicators (KPIs).

⛳️ Requirements

• At least 3 years of experience in sales and merchant services within the technology sector.

• Ability to sell demonstrated through quota achievement.

• Strong perceptive skills in evaluating merchant needs and driving solutions to fulfill those needs.

• Proven capability to communicate effectively through oral, written, and face-to-face interactions.

• Experience in collaborating across departments to provide comprehensive solutions for merchants.

• Proficient in PowerPoint and Excel.

🏝️ Benefits

• Health and Wellness Benefits Stipend

• WFH Phone/Internet Stipend