Merchandise Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in implementing merchandising strategies aimed at achieving sales, margin, and inventory turnover objectives across various client accounts.

• Oversee weekly, monthly, quarterly, and annual reporting concerning sales performance, inventory trends, product effectiveness, and actionable business insights.

• Handle purchase order entry, tracking, and on-order reporting to guarantee timely product deliveries in accordance with sales and inventory plans.

• Develop, maintain, and troubleshoot SKU libraries across POS systems and client internal platforms, which includes:

• Product setup

• Pricing management

• Category management

• Product imagery uploads

• Daily system troubleshooting and maintenance

• Collaborate with the Accounting team to assist with invoicing processes, reporting needs, and month-end, quarter-end, and year-end financial closure activities.

• Work cross-functionally with the Head of On-Site Retail, Director of Merchandising, Planning & Allocation teams, Client Services, and Buying teams to support business goals and operational execution.

• Communicate effectively and coordinate with internal stakeholders, including planners, allocators, product teams, and client partners, to ensure alignment on merchandising initiatives.

• Aid in the development and management of merchandise assortments in collaboration with the OSR team and vendor network, aligning with consumer trends, market opportunities, and business objectives.

• Cultivate and maintain strong relationships with vendors and cross-functional teams to enhance product knowledge, category insights, pricing negotiations, and merchandising opportunities.

• Support the analysis of market, competitive, economic, and consumer data to pinpoint risks, opportunities, and future merchandising strategies that bolster overall business growth.

• Perform competitive retail analysis through store visits, market research, and trend analysis across national and global retail landscapes, translating insights into actionable merchandising recommendations and product opportunities.

⛳️ Requirements

• A minimum of 4 years’ experience in a merchandising/Buying role.

• Demonstrated creativity in spotting business opportunities and resolving issues.

• Strong analytical skills with the capability to draw comparisons from various sources.

• Excellent communication and relationship-building skills, with the ability to influence partners and critical business decisions.

• Outstanding written communication skills. Proven ability to synthesize financial information into a clear narrative and convey it to different levels of leadership.

• Capability to meet deadlines while managing multiple priorities.

• Self-motivated individual with inherent curiosity and the ability to make business decisions both collaboratively and independently as required.

• Strong proficiency in Excel and retail reporting tools.

• Experience with Shopify, POS Systems, and SKU Management is preferred.

🏝️ Benefits

• You will join an inclusive, collaborative, and global community, where you can channel your passion every day.

• A modern office environment designed to enhance productivity, creativity, and teamwork, empowering you to do your best work.

• A competitive and comprehensive benefits package that includes medical, dental, vision, life & disability coverage, and 401K with employer matching.

• Optional benefits such as company-paid identity theft protection and resources for pets, mental health and meditation support, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up childcare and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.

• Investment in your professional growth and development to help you thrive in our dynamic community.

• The opportunity to accelerate progress, create positive disruption, and shape the future.

• Time off for a winter recess.