Membership and Programs Strategy Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as PICPA's primary authority on member requirements, behaviors, and emerging trends.

• Formulate and implement membership strategies for essential audiences, including individual members, firms, and employers.

• Assess membership performance using both qualitative and quantitative data.

• Spearhead growth initiatives aimed at non-member CPAs and under-engaged segments.

• Utilize member insights to guide organizational priorities, program development, budgeting, resource allocation, and strategic planning.

• Establish and sustain trusted relationships with members, firm liaisons, and firm leadership.

• Supervise member committees and affinity groups to foster industry-focused discussions.

• Ensure that volunteer engagement models are in alignment with member needs and PICPA’s strategic objectives.

• Manage the strategy and lifecycle of member benefit partnerships and sponsorships.

• Lead, mentor, and develop direct report(s).

• Collaborate with data and technology teams to create, analyze, and apply reporting related to engagement, retention, and participation.

⛳️ Requirements

• Bachelor’s Degree in business, communications, learning, organizational development, or a related field.

• CPA designation preferred.

• Outstanding interpersonal skills to effectively manage volunteer members and subject matter experts, along with internal stakeholders.

• Excellent organizational skills to oversee workflow and content calendar.

• Minimum of 5 years of relevant experience.

• Familiarity with accounting firms; experience in such firms is preferred.

• Knowledge of the CPA landscape, including CPE and general accounting topics and trends.

• Ability to lead and communicate across various teams effectively.

• A natural curiosity and critical thinking ability, encouraging experimentation and testing for improvement.

• This position requires approximately 30% travel throughout the year.

🏝️ Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Medical, vision, and dental insurance

• Long-term disability (LTD)

• Health savings account

• Paid time off

• Parental leave

• Professional development assistance

• Tuition reimbursement