Medical Virtual Assistant, PHRN

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Overseeing incoming calls from and outgoing calls to patients, healthcare providers, and insurance companies regarding inquiries, appointment scheduling, and data verification;

• Upholding excellent phone etiquette

• Collecting medical histories by navigating various Electronic Medical Records systems (EMRs) such as Cerner, Epic, AthenaNet/AthenaHealth, and NextGen

• Confirming healthcare insurance coverage and eligibility

• Providing administrative assistance that encompasses: a) data entry, b) appointment scheduling, c) email management, d) record management, e) and timekeeping

• Leading health promotion initiatives, explaining care plans, managing admissions, conducting new patient intakes, and performing front-desk triage duties

• Building professional relationships with medical professionals and patients by serving as the primary liaison between them

• Strictly following and complying with HIPAA regulations

⛳️ Requirements

• Exceptional verbal and written communication skills in English

• Must be a licensed registered nurse

• A minimum of 1-2 years of experience in a healthcare-related field

• Knowledgeable in medical terminology

• A degree in a healthcare-related discipline is highly favored

• Intermediate proficiency in Google Workspace and/or Microsoft Office

• HIPAA Certification is advantageous

• Strong attention to detail

• Unbiased and fair

• Highly organized

• Proficient with computers

• Willingness to work night shifts

🏝️ Benefits

• Starting salary of $800 (USD) per month

• Employment Type: Independent Contractor

• Complimentary Training

• Paid Time Off

• HMO Coverage

• Optical Benefits

• Performance-Based Salary Increases

• Permanent Work From Home opportunity