Medical Records Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately and efficiently process all requests for release of information within designated timelines.

• Retrieve and return patients' medical records promptly.

• Scan medical documentation with precision and transmit them daily according to requests and established protocols.

• Date-stamp requests and highlight relevant information to streamline processing.

• Validate requests and authorizations for the release of medical information.

• Conduct quality checks to ensure accuracy, confidentiality, and correct invoicing.

• Maintain equipment in optimal working condition.

• Deliver attentive and respectful customer service while addressing client inquiries or issues.

• Receive incoming requests via mail, telephone, and fax as necessary.

• Uphold a professional appearance and adhere to the established dress code.

• Keep the workspace clean and organized, ensuring proper storage of records and files.

• Stay informed about relevant state laws and fee structures.

• Accept assignments, support additional facilities, and assist during peak times.

• Adhere to client/site policies and procedures, including HIPAA as well as state and federal labor regulations.

• Maintain confidentiality, security, and ethical standards when managing sensitive medical information.

⛳️ Requirements

• High School Diploma (GED) is required.

• A minimum of 2 years of experience in a medical records department or similar setting is preferred.

• Strong computer software proficiency is essential, with a general working knowledge of Microsoft Word and Excel required.

• Excellent organizational skills are critical.

• Must be able to type at a speed of 50 words per minute.

• Proficiency in using fax machines, copiers, and scanning devices is necessary.

• Willingness to quickly learn new equipment and processes is essential.

• Must be self-motivated and a collaborative team player.

• Proven skills in customer satisfaction are required.

• Ability to manage multiple tasks simultaneously is necessary.

• Equal Opportunity Employer and E-Verify user; qualified applicants will receive consideration according to applicable law.

🏝️ Benefits

• Comprehensive benefits package available.

• Opportunities for professional development and advancement.

• Supportive work environment fostering teamwork and collaboration.