Medical Records Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Directly request medical records from healthcare providers or through authorized third-party vendors.

• Ensure timely and consistent follow-up on all records requests.

• Prioritize follow-ups with out-of-network providers to guarantee prompt receipt of records.

• Monitor and track outstanding records requests until they are completed.

• Review incoming medical records for accuracy, completeness, and relevance.

• Ensure that records are well-organized and ready for final review by the designated Case Manager.

• Upload, save, and maintain records in the appropriate sections of Filevine, Dropbox, and any additional required platforms or internal systems.

• Notify the assigned Case Manager once records have been received, reviewed, and correctly saved.

• Communicate clearly and promptly regarding any missing, incomplete, or pending records.

• Uphold strict confidentiality when managing client, medical, and legal information.

⛳️ Requirements

• Previous experience in requesting, reviewing, or managing medical records is strongly preferred.

• Experience in a legal, healthcare, personal injury, or medical administrative setting is an advantage.

• Familiarity with Filevine, Dropbox, or similar document management systems is preferred.

• Strong organizational skills and keen attention to detail.

• Ability to track multiple requests and follow up consistently.

• Comfortable working remotely and independently.

• Strong written and verbal communication abilities.

• Capacity to handle confidential and sensitive information in a professional manner.

• Proficiency in English is required; CV must be submitted in English.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Flexible working hours and remote work options.

• Supportive team environment and collaborative culture.