Medical Receptionist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Promptly answer and manage a large volume of incoming calls.

• Direct patient inquiries to the appropriate department or staff member.

• Evaluate the urgency of patient concerns and route calls accordingly.

• Provide accurate information or transfer calls to the appropriate team based on patient needs.

• Schedule appointments, relay messages, and follow up with patients as necessary.

• Deliver outstanding customer service while addressing patient concerns.

⛳️ Requirements

• Prior experience as a receptionist or in a customer service role, ideally within a medical environment.

• Capability to manage a high volume of calls.

• Exceptional communication and multitasking abilities.

• Strong organizational skills with keen attention to detail.

• Ability to thrive in a fast-paced setting and prioritize tasks efficiently.

• Eagerness to learn and manage calls from start to finish with the provided training.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Competitive salary and benefits package.

• Supportive and collaborative work environment.