Medical Imaging Field Engineer 2

This is a fully remote position, open to applicants in California.

📋 Description

• Service AX/XP Imaging Equipment in the Palo Alto, CA region.

• Install, troubleshoot, repair, and conduct preventative maintenance on Siemens Healthcare systems at customer locations with minimal oversight.

• Provide timely and effective repair services.

• Educate operators to ensure optimal system functionality and customer satisfaction.

• Oversee financial performance within the territory, focusing on revenue generation, expense management, and inventory oversight.

• Manage company assets, including a company vehicle, cell phone, computer, tools, and inventory parts.

• Build and maintain professional relationships with customers and colleagues.

• Accurately perform necessary administrative tasks.

• Test, repair, and maintain capital medical equipment.

⛳️ Requirements

• A minimum of a high school diploma; a technical Associate's Degree or equivalent is preferred.

• Knowledge and experience in servicing, performing preventative maintenance, and modifying medical imaging equipment at client locations.

• Experience in testing, repairing, and maintaining capital medical equipment.

• Strong communication and customer service skills.

• Proficient in using tools and service testing equipment.

• General knowledge of electricity, power supplies, and grounding principles.

• Proficiency in network applications and tools, such as eVO, mButler, MS Office, Concur, and the NAM Customer Service website—Engineer Tools.

• 3–5+ years of experience as a medical technologist or field service engineer/biomedical engineer servicing diagnostic instruments.

• A valid driver's license in the state of residence, with the ability to drive independently day and night, and a clean driving record.

• Capability to work independently as well as within an established team environment.

• Physical ability to lift 50 lbs, walk, climb ladders/stepstools, bend, twist, squat, stand, perform high-reach and fine grasping manipulations, and work alone.

• Good vision.

• Excellent judgment in managing customer relations and company resources.

• Competence in mechanics, electrical systems, chemistry, and software technology.

• Experience with electronic systems, hydraulic systems, and pneumatic systems.

• Must meet applicable client Vendor Credentialing requirements, which may include identification, background checks, drug screenings, immunizations, TB testing, and healthcare training.

• Must be capable of working with controlled technology in compliance with US export control laws.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.

• Company vehicle.

• Cell phone.

• Computer.

• Tools.

• Inventory parts.