Medical Billing, Claims Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary contact for inquiries from team members.

• Facilitate responses with agencies and/or internal departments, including Operations.

• Approve credit memos and employee receivables.

• Support administrative accounting processes as directed by the Controller/CFO.

• Evaluate team performance, track team metrics, and oversee the claims process.

• Provide training for both new and existing employees on departmental procedures and agency standards.

• Assist in creating claims procedures for new agencies before transitioning to Claims Specialist.

• Generate accounts receivable reports for your team's agencies to track unpaid claims.

• Collaborate with team members and agencies to recover outstanding payments.

• Communicate with the Claims Manager regarding training issues, agency challenges, unbilled items, and accounts receivable concerns.

• Attend training sessions, conferences, and staff meetings.

• Engage in the company's continuous improvement initiatives.

• Uphold the company's values and mission.

• Perform other duties as assigned.

⛳️ Requirements

• High School Diploma or GED is required.

• An Associate degree is preferred.

• 2 years of relevant experience is necessary.

• Proficiency in Microsoft Office products, particularly Microsoft Excel, is essential.

• Strong organizational and administrative abilities with a proven track record of meeting deadlines through effective planning.

• Experience managing complex projects with critical thinking and problem-solving skills.

• Exceptional written and verbal communication skills.

• Keen attention to detail.

• Capability to work with numerical data and apply basic math skills to daily responsibilities.

• Strong aptitude for leading and mentoring multiple team members.

🏝️ Benefits

• Flexible paid time off.

• Competitive wages and benefits.

• Meaningful opportunities for professional development.