This is a fully remote position, open to applicants in United States.

• Process prescription refill requests as instructed by healthcare providers, ensuring precision and adherence to regulatory standards.

• Prepare and maintain patient records by accurately updating information within the electronic health records (EHR) system.

• Monitor and address patient portal inquiries with professionalism and empathy.

• Facilitate communication between patients and providers to guarantee clear and timely information exchange.

• Schedule appointments efficiently.

• Coordinate referrals as necessary.

• Manage documentation effectively.

• Support patients and collaborate closely with healthcare providers in both clinical and administrative tasks.

• Prior experience as a Medical Assistant is preferred.

• Excellent organizational and communication skills are essential.

• Comfort with EHR systems and patient portals is required.

• Ability to multitask and operate efficiently in a fast-paced environment.

• Patient-focused, dependable, and detail-oriented.

• Full-time W-2 employment status.

• Availability from Monday to Friday, 9:00 AM to 5:00 PM CST (flexible), including a 30-minute lunch break.

• Health insurance provided through Aetna after completing a 90-day probationary period.

• 6 days of paid time off (PTO) available after the 90-day probationary period.

• 3 sick days granted after the 90-day probationary period.

• 8 paid holidays offered after the 90-day probationary period.