Medical Administrative Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Schedule, confirm, and reschedule appointments for patients.

• Respond to incoming calls, emails, and secure messages from patients.

• Maintain precise electronic medical records (EMR/EHR).

• Verify patient demographics, insurance details, and eligibility status.

• Assist with the registration, onboarding, and intake documentation of patients.

• Facilitate referrals and communicate effectively with providers and healthcare facilities.

• Handle administrative paperwork and safeguard confidential records.

• Assist with billing documentation and insurance-related administrative duties.

• Address patient inquiries with professionalism and compassion.

• Ensure adherence to HIPAA regulations and company privacy policies.

• Work collaboratively with internal teams to enhance patient care coordination.

• Complete other administrative projects as assigned.

⛳️ Requirements

• A high school diploma or GED is required.

• Minimum of 1 year of experience in healthcare administration, medical office support, customer service, or administrative assistance.

• Exceptional verbal and written communication skills.

• Strong organizational abilities and time-management skills.

• Proficient in Microsoft Office, Google Workspace, and standard computer applications.

• Capability to multitask and operate independently in a remote setting.

• A reliable high-speed internet connection and a designated workspace are necessary.

🏝️ Benefits

• Health insurance

• Competitive salary

• Employee discounts

• Flexible schedule

• Paid training

• Opportunities for career growth

• Supportive team environment

• Paid time off (where applicable)

• Employee recognition programs