Media Insights Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in executing communications measurement and insight initiatives across various industries and client accounts.

• Support project initiation, data gathering, quality assurance, and report generation throughout the project lifecycle.

• Evaluate media coverage and communications data to pinpoint trends, key insights, and actionable recommendations.

• Aid in the preparation of client presentations, reports, and related materials under the supervision of senior consultants.

• Coordinate project deliverables, ensuring that tasks are completed accurately and within deadlines.

• Facilitate onboarding processes for new client projects by documenting project requirements and delivery strategies.

• Analyze communications and media data to uncover significant patterns and trends.

• Contribute to written reports that convert data into clear, comprehensible insights.

• Acquire knowledge of industry-standard communications measurement frameworks and apply them consistently in client engagements.

• Assist senior team members in formulating strategic recommendations based on communications performance.

• Utilize AI tools such as ChatGPT, Claude, Gemini, or similar technologies to enhance research, summarize information, and streamline analytical processes.

• Review AI-generated content to ensure accuracy and thoroughness prior to its inclusion in client deliverables.

• Exercise critical thinking and human judgment when interpreting AI-assisted outputs.

• Stay updated on emerging AI technologies and engage in team discussions regarding responsible AI practices.

• Adhere to established quality standards and project protocols to guarantee accurate and consistent client deliverables.

• Maintain systematic project documentation using CRM and file management systems.

• Collaborate with colleagues from Insight & Consultancy, Commercial, Customer Success, and Production teams to ensure successful project execution.

• Promptly communicate project updates and raise any questions or concerns when assistance is required.

• Participate in training sessions to enhance expertise in communications measurement, consulting, and media intelligence.

• Suggest improvements for internal processes and team workflows.

• Assist in developing internal knowledge resources and best practices.

• Conduct research for thought leadership materials, webinars, blog posts, and industry presentations.

⛳️ Requirements

• 1–2 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered).

• Strong proficiency in written and verbal communication.

• Exceptional attention to detail and organizational capabilities.

• Analytical mindset with the ability to interpret data and identify meaningful trends.

• Experience with spreadsheets and presentation software for organizing and conveying information.

• Willingness to learn new technologies and digital tools.

• Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, along with an understanding of the importance of validating AI-generated outputs.

• Capacity to manage multiple tasks effectively while collaborating within a team environment.

• Proactive integration of AI tools into daily tasks to enhance productivity and accelerate project delivery.

• Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools (if applicable).

• Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics (if applicable).

• Experience working in a SaaS company, communications agency, or consulting environment (if applicable).

• Knowledge of communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework (if applicable).

• Interest in media intelligence, reputation measurement, or communications analytics (if applicable).

🏝️ Benefits

• Health insurance.

• 401(k) with employer contributions.

• Equity opportunities.

• 4+ weeks of PTO, in addition to paid sick and mental health days.

• 13 paid holidays with the option to substitute for personal days.

• Up to 16 weeks of fully paid parental leave.

• Comprehensive medical, dental, vision, disability, and life insurance for employees and their dependents.

• 100% premium coverage for individuals on high-deductible plans.

• 24/7 Virtual Care and Employee Assistance Program.

• Employer-funded HSA contributions and other pre-tax benefits.

• Quarterly wellness stipend and free Headspace subscription.

• Annual reviews to ensure equity and alignment with market standards.

• Standardized bonus or commission structure.

• Home office stipend, reimbursement for phone and internet, coworking membership.

• Virtual and in-person team bonding activities (lunches, events, competitions).

• Transparent pathways for internal mobility and career advancement.

• Bi-annual performance reviews, team workshops, and leadership development training.

• Unlimited access to Coursera and O’Reilly.

• 2 additional PTO days each year for learning and development.

• Commitment to equity and appreciation of diverse perspectives.