Mechanical Support Technician

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Act as the initial responder for critical operational incidents, which include significant downtime, major equipment malfunctions, startup and restart failures, as well as ongoing defects, scrap issues, or throughput crises.

• Be ready to deploy to any facility in the U.S. or Canada on short notice to evaluate conditions, stabilize operations, and implement corrective measures.

• Serve as the on-site technical authority during escalation situations, collaborating closely with Plant Managers, Operations Leaders, and Maintenance Leaders.

• Lead root cause investigations and ensure that corrective actions are carried out, verified, and sustained.

• Provide practical technical guidance across various areas including blow molding, bottle processing, packaging, upstream and downstream assets, plant utilities, and support systems.

• Diagnose mechanical, hydraulic, pneumatic, electrical, and control-related challenges on the production floor.

• Carry out corrective actions in partnership with plant teams.

• Execute significant preventive maintenance and overhaul tasks.

• Operate blow molding production lines in emergency scenarios.

• Enhance the technical skills of operators and maintenance technicians.

• Offer hands-on training and refine technical training programs for operators and maintenance personnel.

• Identify recurring problems and systemic issues impacting safety, quality, costs, or delivery.

• Establish standard practices, processes, and controls to avert future occurrences.

• Assist locations in maintaining improvements following your departure.

• Promote safety, personal protective equipment (PPE), and environmental compliance.

• Liaise with equipment suppliers and technical service providers.

• Aid vendor troubleshooting, parts strategy, and post-event analysis.

• Document root causes, corrective measures, and lessons learned from each engagement.

⛳️ Requirements

• Provide support to all manufacturing facilities across the United States and Canada.

• Willingness to travel up to 100%, often with minimal advance notice.

• Must be available to work extended hours during critical recovery phases.

• 6 to 10 years of experience in a high-output plastics manufacturing setting, with significant exposure to bottle processing operations.

• 5 to 10 years of hands-on experience in maintenance or production technical roles.

• Proven expertise in troubleshooting blow molding systems and downstream bottle processing equipment.

• Demonstrated capability to lead effectively under pressure during unexpected operational challenges.

• Strong decision-making abilities with a knack for assessing incomplete information in fast-paced environments.

• Readiness and ability to be hands-on on the production floor.

• Capacity to lift up to 50 lbs. and work in manufacturing settings.

• Reasonable mandatory overtime may be required depending on business needs.

🏝️ Benefits

• Medical, dental, and vision insurance plans.

• Paid company holidays and vacation days.

• Tuition reimbursement programs.

• Opportunities for learning and training.

• Potential for bonuses.

• 401(k) retirement plan with company contributions.

• Employee rewards and recognition programs.

• Opportunities to positively impact the community.