Mechanical Claims Adjuster

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Accountable for collaborating with repair facilities to confirm, assess, and authorize payment for diagnostics and repair suggestions for both pre-sale repairs and customer vehicles covered under warranty.

• Appropriately reviews claims within the approval limit while adhering to departmental and industry standards.

• Diligently records all actions taken and communications with shops and customers in internal systems to ensure proper documentation of interactions.

• Efficiently utilizes departmental resources to guarantee compliance with established process flows and policies.

• Oversees a list of assigned pending claims and delivers prompt follow-up with repair facilities to resolve claims.

• Performs additional duties as assigned.

⛳️ Requirements

• High school diploma is required; a Bachelor’s Degree is preferred.

• A minimum of 3 years of experience in automotive mechanical and diagnostics is necessary.

• A solid understanding of automotive systems and repair procedures is essential.

• Clear and professional verbal and written communication skills are a must.

• Strong negotiation abilities are required.

• Proficiency in typing and general computer skills is expected.

• Comfort in a high-volume, collaborative environment is essential.

• A solutions-oriented mindset is required.

🏝️ Benefits

• Work From Home

• Medical, dental, and vision coverage

• 401(K)

• Company-paid life insurance policy

• Short and long-term disability coverage

• Growth Opportunities

• Tuition Reimbursement

• Wellness Program

• Consistent Work Schedule

• Game Room

• In-House Gym

• Social Events

• Paid Time Off