Bodily Injury Claims Adjuster II

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess coverage, investigate liability, and ascertain the extent of damages for designated bodily injury claims.

• Perform comprehensive, detailed, and precise investigations to analyze claim facts and establish suitable resolutions.

• Review accident details, injuries, medical documentation, and medical expenses to evaluate causation, liability, and claim value.

• Evaluate claim data and advance claims towards prompt and appropriate resolutions.

• Negotiate settlements in alignment with company best practices and relevant state regulations.

• Oversee a designated portfolio of bodily injury claims, working autonomously and making informed claims decisions.

• Retain ownership of the claim throughout its lifecycle while delivering a seamless customer experience.

• Offer proactive, transparent, and timely communication to customers, claimants, attorneys, and other stakeholders.

• Provide an exceptional customer experience through professionalism, empathy, and responsive service.

• Collaborate with internal teams and external vendors to ensure efficient claim resolution.

• Continue to enhance technical expertise in bodily injury claims, litigation, and regulatory requirements.

⛳️ Requirements

• Experience in managing bodily injury claims or related casualty claims.

• Capacity to investigate coverage, liability, and damages independently.

• Strong comprehension of insurance policies, claims handling protocols, and applicable regulations.

• Ability to acquire and sustain all necessary state adjuster licenses.

• Excellent analytical, negotiation, and decision-making capabilities.

• Outstanding verbal and written communication skills.

• Strong organizational and time management skills.

• Prior experience with bodily injury claims (preferred).

• Experience managing claims represented by attorneys (preferred).

• Familiarity with litigation claims (preferred).

• Proven ability to work independently while managing a high-volume claims inventory (preferred).

🏝️ Benefits

• Obtain and maintain all necessary state adjuster licenses.

• Periodic travel may be required.