Master Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver outstanding training experiences in both in-person and virtual formats.

• Oversee a Crucial Learning calendar using our tools to accurately display training availability within your schedule.

• Build relationships with Senior Client Advisors and Crucial Learning team members to demonstrate your facilitation abilities.

• Prepare and strategize for upcoming presentations, training sessions, and client engagements.

• Participate in and lead pre-event discussions with Senior Client Advisors and Clients to identify organizational challenges and the rationale for training.

• Provide high-caliber presentations and facilitate significant training on all Crucial Learning products (Crucial Conversations, Crucial Accountability, Crucial Influence, Getting Things Done, and The Power of Habit) in both in-person and virtual settings.

• Conduct post-event follow-up via email and phone, summarizing the event, identifying potential next steps, and offering support for training sustainability.

• Timely submission of communications and invoices with a focus on customer service.

• Engage in various Master Trainer Community support activities, including quarterly support and informational communications, along with occasional professional development opportunities.

⛳️ Requirements

• Bachelor's degree.

• Over 3 years of experience in delivering training, with both in-person and virtual experience required.

• A minimum of 7 courses taught using Crucial Learning content is highly preferred.

• Crucial Conversations Trainer Certification (obtained prior to application) is preferred.

• Availability to handle at least 12 events per year if needed.

• Experience with psychometric tools and assessments is advantageous.

• Capability to work as an independent contractor.

• Must provide necessary technical resources for facilitation independently (i.e., in accordance with US law, a contractor must supply their own laptop, email, reliable internet connection, suitable office space, etc.).

• Strong communication skills, both written and verbal.

• Ability to quickly learn company tools and internal procedures.

• Detail-oriented, highly organized, capable of working independently, exercising sound judgment, and responding promptly to a variety of requests.

• Familiarity with learning and development across various industries.

• Cognitive understanding of the Crucial Learning content.

• Comprehension of the content's purpose and alignment with Crucial Learning delivery guidelines.

• Ability to apply relevant business examples to the content.

• Skill in handling challenging questions from participants and clients, using them as learning opportunities.

• Capacity to connect training content to real-life examples for diverse clients.

• Proficiency in effectively engaging learners across different training modalities.

• Exceptional training, facilitation, engagement, and public speaking abilities.

🏝️ Benefits

• Access to some of the most enriching professional development programs.

• Availability of a wide range of resources to support your facilitation success, including speech decks and training materials.

• Membership in a community of practice dedicated to enhancing facilitation skills and making a positive impact.

• Continuous internal support from Crucial Learning.