Marketing Project Manager, Paid Media

This is a fully remote position, open to applicants in Canada, +4 more states.

📋 Description

• Develop and manage the operating system for the paid media team.

• Utilize ClickUp as the primary source of truth, encompassing templates, recurring tasks, intake forms, automations, and dashboards.

• Oversee capacity planning for media buyers, designers, and video editors.

• Monitor creative deliverables from initial request through revisions, approvals, quality assurance, and final delivery.

• Source, negotiate, and manage relationships with creators and UGC production.

• Keep track of creator orders, usage rights, account costs, and invoice markups.

• Take ownership of and standardize client onboarding processes, including account access, ClickUp, reporting, and dashboards.

• Create landing pages, advertorials, presell pages, and various landing page versions using Claude Code.

• Ensure accurate client reporting and maintain dashboards.

• Develop internal tools, automations, and dynamic SOPs utilizing AI technology.

• Identify communication and delivery gaps and drive actions to resolution.

• Coordinate recurring client and internal meetings, document action items, and ensure follow-through.

• Proactively identify at-risk accounts and escalate issues as necessary.

• May involve writing creative briefs, launching advertisements, and participating in account reviews.

⛳️ Requirements

• Minimum of 2 years’ experience in project management, creative operations, account management, or agency operations.

• Ideally, experience within a marketing or creative agency environment.

• Proven track record of managing timelines and deliverables across multiple projects concurrently.

• Practical experience in building and managing a project management system in ClickUp or a similar tool.

• Familiarity with spaces, custom fields, templates, statuses, intake processes, automations, and dashboards.

• Demonstrated experience in building AI applications using Claude, Claude Code, or a comparable agentic tool.

• Ability to articulate the functionality of an AI-built page, dashboard, automation, or internal tool and its prior alternatives.

• Availability with significant overlap with US business hours.

• Fluency in English is required.

• Comfortable negotiating creator rates, timelines, and deliverables.

• Capable of managing multiple concurrent projects and switching contexts across different accounts.

• Strong attention to detail and commitment to quality and accuracy.

• Proactive in problem-solving with robust follow-through skills.

• Bonus: Experience in paid media or DTC e-commerce.

• Bonus: Experience in sourcing and managing UGC creators or influencers.

• Bonus: Familiarity with Shopify, Figma, or front-end development tools.

🏝️ Benefits

• Significant autonomy and trust granted from day one.

• Company card provided when necessary to address challenges.

• Freedom to innovate and modify processes.

• Strong team support and commitment to client quality culture.

• Exceptional team retention rates.

• Clear pathway into media buyer or creative strategist roles.

• Opportunity to remain in operations and lead the function as it expands.