Marketing Assistant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and manage incoming support inquiries via the shared support inbox.

• Develop, prioritize, and delegate tasks in ClickUp in response to client requests and internal requirements.

• Engage proactively with clients to provide updates, timelines, and project statuses.

• Facilitate collaboration between contractors and internal team members to ensure timely project completion.

• Execute basic updates and modifications on WordPress content when necessary.

• Keep documentation, credentials, reports, and internal resources systematically organized.

• Assist in the development and upkeep of SOPs, workflows, and process documentation.

• Recognize areas for enhancing operational efficiency and team processes.

• Monitor project progress to ensure that deadlines and deliverables are achieved.

• Work closely with leadership to decrease administrative tasks and enhance overall execution.

⛳️ Requirements

• 3–5 years of experience in Project Management, Operations Coordination, Digital Operations, or related fields.

• Strong organizational and project management capabilities.

• Excellent written and verbal communication skills in English.

• Proven experience in direct client communication and expectation management.

• Familiarity with WordPress environments and the ability to perform basic content updates.

• Proficiency in project management tools such as ClickUp, Asana, Trello, or similar applications.

• High attention to detail and commitment to processes and best practices.

• Experience with Gmail and Google Workspace.

• Capability to work autonomously with minimal guidance.

• Comfortable juggling multiple projects and competing priorities in a dynamic environment.

• Proactive attitude with a readiness to learn, develop, and take ownership.

• Direct experience with ClickUp (Nice to Have).

• Experience with reporting in Google Ads or Meta Ads (Nice to Have).

• Familiarity with PPC or digital marketing settings (Nice to Have).

• Background in creating SOPs, workflows, and internal documentation (Nice to Have).

• Previous experience with U.S.-based agencies or clients (Nice to Have).

🏝️ Benefits

• Full-time position

• Salary: $1,400 USD Monthly

• 100% Remote

• Contract: Independent Contractor

• Opportunities for growth into more client-facing and senior-level roles

• Direct mentorship from seasoned Creative Directors and Senior Designers