Market Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Cultivate and oversee partner relationships within the designated territory.

• Take direct responsibility for managing accounts to achieve and surpass quarterly and annual sales targets.

• Examine data and utilize data-driven insights to pinpoint and pursue strategic sales opportunities.

• Identify and onboard new, high-quality suppliers within the assigned region.

• Assist clients with the technical integration of software partners.

• Represent Airbnb at external meetings with Professional Hosts and during industry conferences.

• Inform clients about product updates and relay product and policy feedback to internal teams.

• Remain informed on Canadian short-term rental regulations at federal, provincial, and municipal levels.

• Conduct regular optimization calls and business reviews with partners.

• Foster robust, long-lasting partnerships.

• Serve as a key resource for local trends and market dynamics for both internal and external partners.

• Deliver prompt, effective service and occasional in-person support to professional hosts.

• Collaborate cross-functionally with product, communications, public policy, and customer support teams.

⛳️ Requirements

• A minimum of 6 years of experience in new sales, account management, and partner support.

• Proficiency in English is required.

• Over 2 years of experience in the tech or travel industry is advantageous.

• Demonstrated ability to manage a leads pipeline and maintain a book of business.

• Strong quantitative skills with the capacity to interpret and apply data effectively.

• Capability to work both strategically and tactically, executing in uncertain environments.

• Proven experience in cross-functional collaboration.

• Exceptional communication and presentation skills.

• Ability to engage with clients through phone, email, and face-to-face interactions.

• Strong time management and prioritization abilities.

• Highly skilled in CRM software, including leads, opportunities, and core objects.

• Experience with Salesforce is a plus.

• Must be located in British Columbia or Alberta.

• Willingness to travel regularly within the assigned territory, typically once every quarter.

• A passion for Airbnb, travel, and the sharing economy.

• Bilingual ability in Mandarin or Cantonese is highly regarded.

🏝️ Benefits

• Eligibility for bonuses.

• Equity eligibility.

• Comprehensive benefits package.

• Employee travel credits.

• Option for remote work arrangement.

• Occasional work at an Airbnb office or participation in offsite events, as coordinated with the manager.