Manager, Veeva Vault Administration – Contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the administration and operational execution of the Veeva Vault platform.

• Convert strategic technology goals into actionable system solutions.

• Manage the implementation and continuous oversight of system solutions.

• Ensure business requirements are identified and aligned through planning and collaboration with cross-functional teams.

• Configure and implement system enhancements to fulfill operational needs.

• Maintain the integrity, compliance, and data quality of the platform.

• Promote user success and adoption through training and responsive technical assistance.

• Requires a significant degree of self-management and initiative.

• Prioritize and execute tasks independently while effectively collaborating with operational teams and non-technical stakeholders.

⛳️ Requirements

• 7 to 9 years of relevant experience.

• (Honors) Bachelor’s degree.

• Proficiency in English (both written and verbal).

• Certification as a Veeva Vault Platform Administrator or Veeva Clinical Operations Administrator is mandatory, along with proven expertise in Veeva configuration tools.

• Prior experience with the configuration and administration of Veeva Vault Clinical applications, including eTMF, CTMS, Study Startup, Study Training, and Site Connect.

• Understanding of database management and data governance principles for supervising the underlying Veeva Vault data architecture (Global Directory).

• Experience with data migrations within Veeva Vault.

• Experience integrating Veeva Vault with other clinical applications (e.g., EDC).

• Familiarity with the complete computer system validation lifecycle and its deliverables (requirements, specifications, IQ, OQ, PQ/UAT), with Veeva-specific experience being preferable.

• Knowledge of IT security protocols and regulatory compliance standards (e.g., FDA 21 CFR Part 11), including the implementation of secure access controls and ensuring data integrity and audit trails in clinical systems.

• Understanding of global regulations impacting clinical trials, including ICH-GxP, FDA guidelines, and data privacy laws across various regions (e.g., GDPR).

• Proven ability to independently manage work, prioritize tasks, and collaborate with non-technical stakeholders to deliver functional solutions.

• Technical Documentation: Experience in creating and maintaining technical documentation, such as system manuals, standard operating procedures (SOPs), and user guides for clinical systems.

• Problem-Solving: Capability to quickly identify system issues, troubleshoot effectively, and implement solutions independently.

• Adaptability: Willingness to embrace new technologies and evolving regulatory requirements in the clinical field, with a commitment to continuous learning and improvement.

• Communication Skills: Strong written and verbal communication abilities to collaborate effectively with cross-functional teams, present technical information to non-technical stakeholders, and provide training and support to users.

• Attention to Detail: Capacity to meticulously address regulatory requirements and data accuracy, ensuring compliance and data integrity in clinical systems.

• Project Management and Organization: Excellent organizational and time-management skills to manage multiple projects simultaneously, ensuring timely execution of system changes or upgrades.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and continuous learning.

• Flexible work environment.

• Collaborative and innovative company culture.