Manager, Strategic Accounts – High School Study Abroad

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Territory Ownership and Relationship Management: Establish and nurture relationships with a diverse array of school influencers and advocates—including educators, administrators, counselors, parents and guardians, alumni, and community stakeholders within a designated portfolio of partner schools—to enhance CIEE's visibility and influence.

• Collaborate with school partners to promote awareness of study abroad opportunities, broaden participation, and incorporate global education into the wider school community.

• Strategic Planning and Growth: Create and implement strategic partnership plans that boost student involvement in CIEE programs and align study abroad opportunities with each school's objectives, priorities, and student requirements.

• Achieve or surpass team enrollment targets, partnership goals, and other essential performance metrics set throughout the year.

• Work alongside CIEE teams such as marketing and philanthropy to pinpoint school-specific areas for development.

• Sales Leadership and Pipeline Management: Lead, manage, and mentor direct reports (Enrollment Coordinators) to oversee the student sales process from lead generation to student travel.

• Enhance conversions through effective communication and teamwork.

• Presentations and Events: Provide engaging presentations to students, parents, and administrators, both online and in person.

• Travel within your region during the enrollment season to represent CIEE at conferences, pre-departure orientations, and regional or national professional events.

• Manage travel and engagement budgets judiciously while maintaining a strong presence within assigned schools and areas.

• Data Analysis and Reporting: Evaluate enrollment trends, school engagement data, and market opportunities to guide partnership strategies, identify growth areas, and support data-driven decision-making.

• Keep accurate records of all outreach activities and engagement plans within our CRM system (e.g., Salesforce).

• Proactively handle administrative and customer service tasks related to the enrollment and pre-departure process.

• Undertake additional duties and special projects as assigned.

⛳️ Requirements

• A minimum of 4 years of sales or pertinent experience, with a proven history of cultivating strong client relationships.

• Experience in international education or related K-12 sectors is advantageous.

• Spanish proficiency is preferred.

• Demonstrated experience in sales leadership or management roles.

• Strong entrepreneurial mindset and a proven ability to establish a sales territory.

• Exceptional written and verbal communication skills, including the capacity to present dynamically to large audiences.

• Proficiency in utilizing a CRM system (e.g., Salesforce) to structure and prioritize a sales pipeline.

• Willingness to be a flexible team member with a passion for education and a commitment to the value of global citizenship.

• Enthusiasm for traveling within your territory during the critical enrollment season.

• Readiness to grow personally, develop our client group, and contribute to our Company.

• Ability to embody CIEE’s core values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

🏝️ Benefits

• Paid time off

• Parental leave

• Gym Reimbursement Program

• Employee Assistance Program

• Short-term & Long-term Disability

• 6 floating Fridays (according to eligibility rules)

• Discounts on CIEE Study Abroad Program

• 403(b) Retirement Plan with employer contribution

• Comprehensive Insurance Coverage (life, travel, medical, dental, and vision)

• Flexible Spending Accounts/Health Savings Account (for medical and dependent expenses)

• Optional Benefits (identity theft protection, pet insurance, accident, and critical illness insurance)