Manager, Solutions Engineering

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Attract, recruit, onboard, and mentor a team of exceptional Presales SEs from various backgrounds and experiences.

• Maximize your team's potential through a servant leadership approach.

• Structure your daily activities around guidance and objectives from leadership, taking ownership of the planning, actions, and results for the region.

• Collaborate with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives, and community/company events to promote adoption and growth within our customer base.

• Your success will hinge on providing executive sponsorship for key accounts in the region.

• Comprehend the strategies of your key customers for adopting Grafana technologies and create programs and materials to support their success.

• Ensure that customer requirements are fulfilled through collaboration with Product Management and Engineering.

• Oversee and report on the quarterly performance of your team as they assist prospects in evaluating our software via demonstrations, technical deep dives, trials, and POVs.

• Identify and drive enablement while selling with/through channel partners in the region.

⛳️ Requirements

• Some experience in team leadership, with 5-10 years in the high-tech industry in roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc.

• Demonstrated success in a dynamic, high-growth startup environment that operates remotely.

• Proven history of mentoring, developing talent, and managing performance over time, with successful outcomes in mentoring individual contributors.

• Experience in Open Source selling or a Cloud-first/Product-led sales approach is a significant advantage.

• Direct experience in implementing and/or executing a formal sales methodology, such as COM, Value selling, or qualification frameworks like MEDDPICC.

• Direct experience in selling monitoring/data/visualization products.

• Proven capability to manage a book of business, directing your own and your team's efforts to surpass quarterly targets.

• Fluency in English is required, and proficiency in a second European language is preferred.

• Must be located in Sweden.

🏝️ Benefits

• Equity

• Bonus (if applicable)

• 30 days of annual leave, including 3 days reserved for Grafana Shutdown Days

• In-person onboarding to ensure your success from day one