Manager, Performance Management

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee key strategic suppliers to proactively respond to market dynamics and uncover revenue opportunities.

• Create and sustain supplier performance models that are utilized to monitor fulfillment and inform business decisions.

• Share insights with both internal and external stakeholders.

• Develop standardized performance frameworks, KPIs, and methodologies (e.g., QSI, share analysis).

• Stay informed about industry trends and assess their potential impact on BCD’s business.

• Utilize existing reporting tools and Microsoft Office applications to evaluate data against contract models and explore strategic options.

• Perform analyses on ad hoc market, supplier, or client modifications, assessing their likely effects on performance and revenue.

• Aid the team in data analysis for quarterly business reviews.

• Assist in analyzing deal performance and support regional and global supplier proposals for forecasting.

• Employ supplier, internal, and third-party data to create interactive reports that monitor supplier contractual performance, ensuring optimal revenue and earnings rates.

• Effectively communicate analyses with internal regional teams and highlight recommended actions based on analytical findings.

• Use supplier and internal data to improve the accuracy of supplier projections for monthly accruals.

⛳️ Requirements

• Previous experience in the travel industry, particularly in air and/or hotel sectors.

• Skilled in data analysis tools such as Excel and/or SQL.

• Proficient in business English.

• Strong analytical and problem-solving capabilities.

• Ability to link data to tangible business decisions and commercial outcomes.

• Proactive in identifying trends and providing forward-looking recommendations.

• Excellent communication skills (oral, written & presentation).

🏝️ Benefits

• Flexible working hours and options for remote or work-from-home arrangements.

• Opportunities for skill enhancement and career advancement.

• Generous vacation days to ensure you can rest and rejuvenate.

• A fair compensation package that includes tools for mental, physical, and financial wellbeing.

• Travel industry perks and discounts.

• An inclusive workplace that celebrates diversity.