Manager, People Operations

This is a fully remote position, open to applicants in Nigeria.

📋 Description

• Develop and manage essential People Operations processes throughout the organization.

• Monitor important people metrics such as attrition rates, time-to-productivity, and employee engagement levels.

• Ensure the accuracy and currency of all employee records, contracts, and documentation.

• Collaborate with the Finance team on payroll inputs and benefits administration.

• Maintain compliance with labor regulations across all markets of operation.

• Keep track of regulatory changes and adjust internal policies as necessary.

• Oversee the comprehensive onboarding process, providing a structured and uniform experience.

• Manage pre-joining logistics including system access, equipment provision, and Day 1 preparedness.

• Handle the offboarding process, including conducting exit interviews and ensuring proper documentation.

• Supervise the organization-wide performance review cycle, ensuring uniformity across teams.

• Analyze performance data and continually enhance review processes.

• Lead and develop the People Operations team.

• Clearly assign tasks and ensure accountability for outcomes and quality.

• Mentor team members to enable them to manage more complex HR issues independently.

⛳️ Requirements

• A Bachelor's degree or HND in any field.

• Completion of NYSC.

• Minimum of 7 years of experience in HR, People Operations, or a related discipline.

• Demonstrated experience in designing or enhancing HR processes such as onboarding or performance management.

• Excellent written and verbal communication skills.

• Experience in managing or mentoring team members or leading cross-functional initiatives.

• Proficiency in utilizing data and people metrics to identify challenges and propose solutions.

• Legally authorized to work in Nigeria.

• Nice to Have:

• Experience within a technology or healthcare organization.

• Familiarity with multi-country HR operations.

• Knowledge of HRIS platforms such as Leafsome, Zoho People, or similar tools.

• Experience collaborating with senior leadership on people strategy.

🏝️ Benefits

• Unlimited leave – take the time you need.

• Premium health insurance for you and your family.

• Learning and development allowance to support your growth.