Manager, Operations – East Branch

This is a fully remote position, open to applicants in Illinois, +5 more states.

📋 Description

• Oversee and direct a team of associates while assisting volunteer leaders in achieving organizational goals and objectives.

• Handle designated budgets, resource distribution, purchasing, expenses, and attainment of financial objectives.

• Supervise, mentor, assess, and nurture the professional growth of assigned staff.

• Enhance staff performance, productivity, and overall efficiency.

• Aid in operational planning, budgeting, procurement, and the distribution of supplies and equipment.

• Assist with recruitment, deployment, scheduling, work rotations, and ensuring well-being throughout the disaster cycle.

• Establish QCPC team goals, provide constructive feedback, and gather regular input from team members.

• Aid Volunteer Management in addressing personnel conflicts.

• Participate in Participation Status Committees as required.

• Direct the leadership lifecycle program, which includes recruiting, onboarding, and developing Greyshirt volunteer leaders.

• Support departmental needs during operational surges.

• Build and sustain relationships with donors, partners, and volunteers.

• Spearhead capacity-building initiatives, foster local relationship growth, manage disaster operations, and promote cross-functional collaboration.

• Organize and engage in training and simulations for disaster response teams.

• Coordinate disaster response operations, including the deployment of resources and personnel.

• Collaborate with volunteer organizations and partners to optimize resource utilization.

• Serve as an Agency Executive.

• Provide EOC support and coordinate disaster response efforts across relevant agencies as necessary.

• Report to TR’s Deputy Director of Operations (East Branch).

⛳️ Requirements

• 5-7 years of relevant professional experience in military, disaster response, emergency management, or first responder sectors.

• Bachelor’s degree in Emergency Management, Public Administration, or a related discipline is preferred.

• Demonstrated experience in personnel management, including recruiting, managing, training, and developing both employees and volunteers.

• Proficient in utilizing technology tools and remote work for effective communication and coordination with a vast network of TR staff, Greyshirts (volunteers), and external stakeholders.

• A strong history of successfully leading volunteers is highly desired.

• This position is remote and based in Illinois, Wisconsin, Michigan, Kentucky, Indiana, Tennessee, or Ohio.

• Availability during evenings and weekends is required.

• Must have reliable transportation.

• Willingness and ability to travel locally.

• Expected to undertake at least 25% non-local travel within the designated territory.

• Capability to support leadership meetings, video conferences, events, and operational activities.

🏝️ Benefits

• Flexible Unlimited Paid Time Off.

• Generous holiday schedule, including a paid week off between winter holidays.

• Matching 401k contributions up to 4% with no vesting requirement.

• 100% company-paid health benefits for employees and their dependents.

• Opportunities for professional development, leadership training, and attending events/conferences.

• Paid time off to volunteer with a non-profit organization of your choice.

• One-week all-inclusive onboarding experience.

• Flexible and non-traditional work schedule.