Manager, Legal Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the budget for the legal department, including planning, tracking, forecasting, and variance analysis in collaboration with Finance.

• Supervise the outside counsel management program, which includes managing relationships with law firms, enforcing outside counsel guidelines, negotiating rates, and overseeing matter budgets.

• Act as the primary administrator for the e-billing platform and matter management system; ensure data accuracy and provide training to the legal team on these tools.

• Take ownership of the monthly accruals process in coordination with Finance, tracking unbilled outside counsel expenditures, gathering estimates from law firms, and ensuring precise reporting during the close process.

• Lead the vendor selection and RFP processes for legal technology and outside counsel panels.

• Assess and implement AI and automation tools to alleviate administrative burdens on attorneys.

• Develop and maintain dashboards and reports on legal expenditures for leadership review.

• Identify and implement process enhancements across legal workflows.

• Design and implement process improvements to boost Legal's scalability, efficiency, and overall impact.

• Serve as a trusted partner and thought leader for attorneys and business stakeholders regarding operational best practices.

⛳️ Requirements

• Bachelor's Degree or equivalent experience.

• Over 5 years of experience in legal operations, legal project management, or a related field.

• At least 2 years of experience working in or closely with an in-house legal team, demonstrating a solid understanding of outside counsel management, e-billing, and financial management (global experience is advantageous).

• Practical experience with e-billing technology (Brightflag preferred) and familiarity with matter management tools.

• Strong technical proficiency and comfort with legal technology and the implementation, administration, and adoption of processes.

• Proven ability to manage cross-functional projects from initiation to completion, with strong change management capabilities.

• Outstanding organizational skills with the capacity to manage competing priorities in a fast-paced environment.

• Analytical mindset with experience in converting data into insights and actionable recommendations.

• A proactive, solution-oriented approach with a history of improving processes and delivering measurable outcomes.

• Ability to work autonomously while fostering strong relationships across teams.

🏝️ Benefits

• Competitive salary & equity compensation for full-time positions.

• Unlimited PTO, company holidays, and quarterly mental health days.

• Comprehensive health benefits including medical, dental & vision, and parental leave.

• Employee Stock Purchase Program (ESPP).

• 401k benefits with employer matching contributions.

• Offsite team retreats.