Manager, Laboratory Project Management

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Supervise the daily functions of the project management team under the guidance of the Director of Project Management.

• Guarantee client satisfaction by serving as the main escalation contact for issues related to ICON Central Laboratories' services.

• Oversee, manage, mentor, and coach direct reports effectively.

• Coordinate the delivery of clinical laboratory operations.

• Address and resolve operational challenges.

• Enhance team capabilities.

• Foster a culture of process improvement aimed at streamlining operations, adding business value, and fulfilling client requirements.

• Uphold ICON's values and commitment to People, Clients, and Performance.

⛳️ Requirements

• A Bachelor's degree in a pertinent field, such as life sciences or healthcare.

• Prior experience in project management within a laboratory or clinical research environment.

• Robust experience in clinical laboratory operations.

• Capability to manage competing priorities while developing the team.

• Strong leadership abilities with a talent for effectively mentoring and coaching team members.

• Exceptional communication and interpersonal skills.

• Proficiency in acting as the primary escalation point for clients.

• Willingness to travel as necessary (approximately 20%).

• Legal authorization to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs including medical, dental, and vision coverage where applicable.

• Retirement and pension schemes.

• Life insurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.