Manager, IT Systems – Data Architecture

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the systems, integrations, and operational framework that support business activities throughout the organization.

• Supervise tier-1 IT support and address daily challenges with internal tools.

• Develop data flows and integrations between systems while spearheading projects and supporting AI technologies.

• Work in conjunction with the Operations, Finance, and Legal teams to enhance efficiency.

• Take on occasional off-hours responsibilities for critical system outages.

• Strive to create a centralized internal knowledge repository, evaluate internal platforms, improve identity and access management, assess preparedness for SOC 2, and establish sustainable IT operational procedures.

⛳️ Requirements

• Over 5 years of experience in IT operations, business systems, data engineering, or systems engineering, with a background in leading projects, mentoring colleagues, and/or managing a domain end-to-end.

• Practical experience in administering contemporary SaaS environments (such as Okta or similar IdP, Google Workspace or M365, Salesforce, an HRIS, a finance or ERP system, as well as support and engineering tools).

• Proficient in Jira administration and comfortable in supporting cross-functional operational workflows.

• Extensive experience in designing and maintaining data models, integrations, and pipelines, with advanced SQL skills and practical experience using modern cloud data warehouses and ETL/ELT tools like Snowflake, BigQuery, Redshift, dbt, Fivetran, or Airbyte.

• Practical, hands-on AI proficiency — you have utilized tools such as Claude, ChatGPT, Copilot, Cursor, or similar to accomplish significant tasks, assisted others in adopting these tools, and formed a perspective on their effectiveness.

• Experience in actively managing a security compliance program (SOC 2, ISO 27001, HIPAA, or comparable standards) rather than just observing.

• Proven history of building integrations utilizing APIs, iPaaS tools (such as Workato, Tray, Zapier at scale), or native connectors.

• Capability to interpret ambiguous business requirements into scalable technical solutions, convey trade-offs clearly, and cultivate strong working relationships across both technical and non-technical stakeholders.

• A tendency toward prioritizing documentation, automation, and self-service to avoid becoming a bottleneck.

🏝️ Benefits

• This position is a 4-month contract role with the potential to transition to a full-time position.

• Full-time team members will be eligible for our competitive comprehensive benefits package, which includes medical, dental, and vision insurance, unlimited paid time off, and retirement savings options.