Manager, Integration Quality – User Acceptance Testing

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Oversee a team of professionals specializing in user acceptance testing.

• Ensure that the delivery and testing solutions or processes align with business expectations.

• Offer expertise and guidance in business and User Acceptance Testing.

• Lead a team that supports PHCO and Enterprise initiatives.

• Proactively communicate requirements, workflows, and procedures to enhance existing processes.

• Negotiate and collaborate with business and project leaders to identify suitable support.

• Work alongside other leaders to guarantee that delivery and results fulfill business needs.

• Provide oversight and direction for testing best practices, tools, procedures, and test automation.

• Establish standards and SLAs for various testing processes.

• Prepare reports and necessary testing documentation, presenting results to relevant internal and external stakeholders.

• Manage the hiring and training of both new and existing staff.

• Conduct performance evaluations, offering leadership, technical guidance, and coaching in testing.

• Communicate business needs and testing outcomes to both technical and business stakeholders.

• Engage in and lead discussions focused on root cause analysis and resolutions for various business challenges.

• Build and sustain a top-tier testing practice with the capacity to scale.

⛳️ Requirements

• A minimum of 2 years of experience in managing large teams through high-profile, cross-functional initiatives.

• Strong preference for experience in supporting system integrations or platform consolidations.

• Familiarity with Utilization Management processes.

• At least one year of experience with TruCare Classic and one year with TruCare Cloud; familiarity with Care Central, Facets, and Availity is advantageous.

• Strong negotiation and influencing skills to achieve outcomes without formal authority.

• Experience with process improvement and quality/system testing methodologies to promote continuous improvement.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K and stock purchase plans.

• Tuition reimbursement.

• Paid time off in addition to holidays.

• Flexible work arrangements, including remote, hybrid, field, or office work schedules.