Manager II, Platform Engineering – Compute

atHousecall ProRemoteBR flagBrazilFreelancePlatform EngineerSeniorLead$8,500/month

Posted Nov 4

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead and oversee a team of platform engineers to ensure timely execution of platform projects and operational results.

• Collaborate with engineering teams and stakeholders to comprehend their needs, establish requirements, and prioritize tasks.

• Adhere to best practices in infrastructure development, including code reviews, testing, infrastructure as code, and safe progressive rollouts.

• Mentor and guide engineers while promoting personal and technical development.

• Track progress and eliminate obstacles.

• Facilitate cross-departmental collaboration to align platform initiatives with business objectives.

• Supervise the technical design and architecture of the compute platform, including container orchestration, autoscaling, and deployment tools.

• Advocate for continuous enhancement of operational processes and tools.

• Manage team performance and conduct regular performance evaluations.

• Ensure platform reliability, including service level objectives, monitoring, and alerting.

• Lead incident response efforts, conduct blameless postmortems, and ensure follow-up actions are completed.

• Maintain a balanced on-call rotation within a distributed team.

• Plan for capacity to accommodate business growth and collaborate with finance on budgeting and forecasting for cloud costs.

• Keep the platform up-to-date and secure through version upgrades, patching, and implementing security guardrails.

• Balance support requests, maintenance, and roadmap initiatives.

• Stay informed about industry trends and technologies.

• Collaborate across functions with engineering, security, and finance to provide reliable, scalable, and cost-effective infrastructure aligned with business goals.


⛳️ Requirements

• Over 7 years of experience in infrastructure, platform, or site reliability engineering.

• More than 4 years in a leadership or management position.

• Bachelor's degree in Computer Science, Engineering, or equivalent professional experience.

• Strong understanding of software development methodologies, tools, and processes (such as Agile, Scrum, Kanban).

• Hands-on experience managing Kubernetes in production at scale (e.g., Amazon EKS).

• In-depth knowledge of AWS services, including compute, networking, and identity and access management.

• Familiarity with infrastructure as code and GitOps tools (e.g., Terraform, Terragrunt, ArgoCD).

• Proficiency in version control systems (e.g., Git) and CI/CD pipelines (e.g., GitLab CI).

• Experience with observability and monitoring platforms (e.g., Datadog).

• Skilled in scripting and automation languages (e.g., Python, Go, Bash).

• Experience managing on-call rotations and leading incident responses.

• Proven success in delivering complex infrastructure projects on time and within scope.

• Excellent technical skills along with project and personnel management abilities.

• Capability to thrive and scale within a fast-paced and agile organization while thinking strategically.

• Demonstrated success in fostering a culture that promotes autonomy, innovation, teamwork, and productivity.

• Strong written and verbal communication skills.

• Ability to remain calm and organized under pressure and guide others through production incidents.

• Experience treating an internal platform as a product, focusing on developer experience.

• Familiarity with the runtime behavior of large Ruby on Rails applications.

• An updated resume translated into English is required for consideration.


🏝️ Benefits

• Paid holidays.

• Flexible, take-it-as-you-need-it scheduled time off.

• MacBook set up and ready from day one.

• $500 stipend to create your ideal workspace.

• A culture built on innovation that values big ideas.

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