Manager – HERS/ECC Compliance

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and oversee the statewide ECC-Rater network by engaging qualified rater firms in key California metropolitan areas.

• Establish commercial agreements, service level agreements (SLAs), capacity commitments, and criteria for offboarding.

• Manage PermitFlow’s interactions with California ECC Provider registries, including CHEERS and the Golden State Registry.

• Create and implement the quality assurance program that encompasses credential verification, E&O insurance assessments, pass-rate monitoring, SLA audits, and performance scorecards.

• Employ or hire 1–2 certified ECC-Raters to uphold technical and quality assurance standards.

• Participate in enterprise sales discussions as the technical expert on HERS/ECC capabilities and high-volume execution.

• Track California’s transition from HERS to ECC, Title 20 rulemaking, and associated operational impacts.

• Analyze strategic alternatives, including potential acquisition opportunities.

⛳️ Requirements

• Proven experience managing a HERS/ECC operation, encompassing permit processes, HERS/ECC workflows, and rebate procedures.

• Demonstrated ability to own network, workflow, and operational outcomes rather than functioning solely as a field technician.

• In-depth understanding of pass rates, SLA performance metrics, and rater economics.

• Established connections within the California rater market, specifically in Sacramento, the Bay Area, Los Angeles, and San Diego.

• Experience in developing or managing multi-vendor, multi-metro inspector or rater networks.

• Proficiency in vetting, contracting, and offboarding partners.

• Background in creating operational playbooks, quality assurance standards, and vendor contracts.

• Technical credibility in discussing HERS/ECC testing workflows, rater capacity, and compliant inspections with enterprise HVAC clients.

🏝️ Benefits

• Meaningful equity in a rapidly growing company.

• 100% company-covered base medical, dental, and vision insurance for employees.

• Healthcare Flexible Spending Account (FSA).

• 401(k) savings plan.

• Unlimited paid time off (PTO).

• Paid family leave.

• Home office and equipment stipend.