Manager, GTM Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the architecture, governance, scalability, and operational efficiency of Firstup’s go-to-market systems ecosystem.

• Drive the strategy and implementation of CRM, CPQ, integrations, automation, and data governance projects.

• Collaborate across departments with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure system reliability, process enhancement, and high-quality business intelligence.

• Essential for scaling our GTM infrastructure, requiring a system-oriented mindset.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Finance, or a related discipline, or equivalent relevant work experience.

• A minimum of seven years in Salesforce, RevOps systems, or GTM systems positions.

• Current Salesforce certification is mandatory (Administrator, Advanced Administrator, or equivalent); additional certifications like Platform App Builder and CPQ Specialist are highly preferred.

• Extensive, hands-on knowledge of Salesforce architecture including data models, flows, validation rules, permission sets, sharing rules, and governor limits.

• Demonstrated expertise in Salesforce CPQ (or a similar quoting platform) along with comprehensive quote-to-cash workflow design experience.

• Proficient in designing and managing integrations using REST/SOAP APIs, middleware (such as Zapier, Boomi, or similar), and native connectors.

• Awareness of AI tools within the RevOps/GTM sector (e.g., Clay, Clari, or emerging agentic workflow platforms).

• Strong analytical, troubleshooting, and project management abilities, capable of handling competing priorities in a dynamic environment.

• Architectural thinker skilled in planning for the next growth phase.

• Disciplined in prioritization, with a proven history of managing a varied backlog and clearly communicating trade-offs to senior stakeholders.

• A collaborative partner who fosters trust with leaders in GTM, Finance, Product, and Engineering.

• Excellent documentation practices.

• Comfortable working in a fast-paced, high-growth SaaS environment with evolving priorities.

🏝️ Benefits

• Exceptional PTO program.

• Comprehensive health benefits.

• Casual and welcoming workplace culture.

• Remote work options available.

• Leadership team committed to professional growth.