Manager, Enterprise Customer Success

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Oversee a team of Customer Success Managers (CSM) in the DACH & Netherlands regions.

• Enhance customer adoption and maturity by delivering successful outcomes.

• Empower the team to create and manage Customer Success Plans effectively.

• Build and maintain direct relationships with clients.

• Drive change and foster a culture of innovation.

⛳️ Requirements

• Proven experience in managing customer-oriented businesses within large enterprise accounts.

• Strong understanding of business principles.

• Knowledge of AECO industries along with cloud, digital, and SaaS technologies.

• Familiarity with the DACH or Netherlands market and its complexities.

• Experience in managing teams and people effectively.

🏝️ Benefits

• Comprehensive benefits package.

• Annual cash bonuses.

• Stock grants.

• Flexible working arrangements.