Manager, Educator Enablement

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the creation of high-quality, scalable training materials tailored for educators.

• Develop engaging training resources such as videos, overviews, and implementation guides.

• Establish a scalable library of training resources to facilitate growth among partners.

• Identify ways to enhance onboarding processes and lessen support requirements.

• Implement best practices in instructional design to effectively support adult learners.

• Collaborate with Partner Success and Product teams to refine training materials based on customer feedback.

• Act as a resource for customers during the implementation phase and throughout the customer journey.

⛳️ Requirements

• 5–8+ years of experience in instructional design, educator enablement, or curriculum development, with a proven track record of creating scalable training solutions in complex settings.

• Demonstrated experience in designing and delivering impactful materials for educators across K–12 and/or higher education, showcasing effective adoption and results.

• Outstanding content development skills across video, written, and visual formats, possessing technical expertise and a keen eye for quality, clarity, and engagement.

• Proven ability to simplify complex products or systems into intuitive, actionable guidance that promotes independent use on a large scale.

• Extensive, hands-on experience with Learning Management Systems (LMS) such as Canvas, including content design for seamless integration into educator workflows.

• Excellent communication and stakeholder engagement abilities, confidently partnering with educators, faculty, and cross-functional teams to achieve desired outcomes.

• Experience in customer education, onboarding, or implementation support is preferred.

• Knowledge of accessibility standards (e.g., WCAG) is preferred.

• Background in edtech or product-driven environments is preferred.

• Basic skills in video editing and content production are preferred.

🏝️ Benefits

• Employee Stock Option Plan (ESOP).

• Comprehensive Medical, Dental, & Vision Plans.

• Employee Assistance Program, Talkspace, and One Medical membership to promote the health & well-being of our team.

• Generous Paid Parental Leave.

• Open Paid Time Off.