Manager, Credit & Collections

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the entire credit lifecycle for the organization.

• Direct credit analysis, collections efforts, and customer communication initiatives.

• Create and uphold standardized credit policies and procedures.

• Assess customer creditworthiness through financial statement evaluations and risk scoring tools.

• Track customer accounts for indications of credit decline and propose mitigation strategies.

• Support the accounts receivable team in addressing billing discrepancies, short payments, and disputes.

• Act as the main point of contact for customers regarding credit terms and payment expectations.

• Collaborate with both internal and external legal counsel on challenging accounts.

⛳️ Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline.

• Over 5 years of experience in credit, collections, or accounts receivable management.

• Strong analytical abilities with the capacity to interpret financial information and evaluate risk.

• Exceptional communication and negotiation skills.

• Preferred experience in overseeing a credit or collections function.

• Knowledge of the healthcare sector and/or healthcare staffing.

• Familiarity with credit insurance, lien rights, or trade credit instruments.

• Proficient in the Workday ERP system.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision coverage.

• Flexible Spending Account/Health Savings Account (FSA/HSA).

• Company-funded life insurance.

• 401K plan with discretionary matching.

• Paid time off.

• Paid parental leave.

• Tuition reimbursement.