Manager, Consulting Services

This is a fully remote position, open to applicants in California, +8 more states.

📋 Description

• Ensure the continuous success and value delivery for Samsara’s enterprise clientele.

• Establish and implement long-term strategies for the Resident Consultant team.

• Identify and nurture the next generation of Resident Consultants at Samsara.

• Keep executives updated on progress and advocate for necessary changes.

• Lead proactively and embody Samsara’s cultural principles.

• Recruit, develop, and manage a diverse, high-performing team.

⛳️ Requirements

• Over 8 years of experience in Customer Success, account management, or consulting.

• More than 3 years in leadership roles, including the ability to recruit and retain top talent.

• Background working with customers generating $1M+ ACV.

• Familiarity with Enterprise SaaS solutions.

• Willingness to travel within the United States for customer meetings and events (up to 25%).

• Experience in structured value delivery processes.

• Exceptional skills in managing executive stakeholders and effective communication.

• Proven ability to build trust and communicate efficiently with various stakeholders.

• Solutions-oriented with strong problem-solving capabilities.

• Self-motivated individual who takes initiative and excels in a fast-paced setting.

• Bachelor’s degree from a recognized four-year institution.

🏝️ Benefits

• Comprehensive health and parental leave plans.

• Professional development stipend.

• Flexible, employee-led remote working model.

• Performance-based bonuses and variable pay options.

• Equity opportunities for qualifying positions.