Manager, Commercial Quality

This is a fully remote position, open to applicants in Poland.

📋 Description

• Responsible for leading and managing the Quality operations across the Ergomed Group.

• Oversee the maintenance and delivery of Quality Cost Grids, Quality as a Service information, and assist with Request for Information (RFI) and Bid Defence activities.

• Collaborate closely with the Associate Director of Client Quality Management to ensure alignment with established frameworks, standards, and expectations.

• Direct and guide Commercial Quality initiatives throughout the Ergomed group, ensuring adherence to global GxP regulations and standards.

• Serve as the Subject Matter Expert in GxP Commercial Quality, contributing to Ergomed procedures, policies, and training as necessary.

• Facilitate quality input into client proposals, Requests for Information, presentations, and bid defence activities across the Ergomed group.

• Supervise the preparation and analysis of metrics related to Commercial Quality, delivering periodic reports to management.

• Offer coaching and professional development opportunities to enhance staff capabilities and support succession planning.

⛳️ Requirements

• A degree in Life Sciences, Pharmacy, Nursing, or a related healthcare field.

• Demonstrated experience in client-facing and stakeholder management roles, with the capacity to effectively engage, communicate, and collaborate with both internal and external stakeholders.

• Proven experience in preparing presentations, capability decks, and client-facing materials.

• Ability to showcase a solid understanding of pharmacovigilance and clinical knowledge to competently perform related duties.

• Experience in preparing and contributing to bids, proposals, and RFP/RFI responses within the Life Sciences and Healthcare sectors.

• Familiarity with project management, governance, and operational excellence initiatives.

• Background in supporting quality management activities, including deviations, CAPAs, audits, inspections, or process improvement initiatives.

• Experience in coordinating cross-functional teams in a global or matrix environment.

• Proficient in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools.

• Fluent in English (spoken and written).

🏝️ Benefits

• Opportunities for training and career development internally.

• Strong focus on personal and professional growth.

• A friendly and supportive working environment.

• The chance to work with colleagues from around the globe, with English as the company language.