Manager, Client Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and guide the Client Delivery team members tasked with executing delivery for assigned clients

• Ensure that delivery execution aligns with contractual obligations, maintains delivery quality, enhances client delivery experience, and achieves desired outcomes

• Assess the health of the delivery portfolio, focusing on performance, predictability, timelines, milestones, risks, dependencies, capacity, and quality standards

• Mentor, develop, and provide constructive feedback to members of the Client Delivery team

⛳️ Requirements

• Bachelor's degree

• 8+ years of progressive experience in client delivery, project management, program management, implementation, service operations, or related fields

• Preferred: 4+ years of experience leading client-facing delivery teams, project teams, or service delivery teams

• PMP certification is preferred

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development