Manager, Change & Communications

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee comprehensive change management for key initiatives.

• Create integrated change strategies that align with project timelines and organizational readiness.

• Manage the change communications calendar and implementation plan.

• Prepare talking points for leaders, employee communications, FAQs, and tailored messaging for specific audiences.

• Act as the main point of contact for Corporate Communications.

• Ensure HR change narratives are consistent with enterprise messaging, brand voice, and approval processes.

• Develop engaging change narratives and simplify complex initiatives into clear, coherent messages.

• Perform stakeholder analysis and readiness evaluations.

• Lead workshops and develop change toolkits for HR Business Partners and project managers.

• Promote stakeholder readiness and achieve sustained adoption outcomes.

⛳️ Requirements

• 5–7+ years of experience in change management, internal communications, or organizational development.

• At least 2 years of experience in leading change delivery and communications for large-scale enterprise initiatives.

• Bachelor’s degree in Communications, HR, Business, Organizational Development, or a related field.

• Demonstrated experience in change management and communication planning.

• Excellent written and verbal communication abilities.

• Capability to create executive-level narratives.

• Proficient in stakeholder analysis, readiness assessment, and managing resistance.

• Ability to handle multiple initiatives and prioritize competing demands effectively.

• Collaborative approach with HR, Corporate Communications, and business stakeholders.

• Familiarity with change management frameworks such as Prosci and ADKAR.

• Advanced proficiency in English.

🏝️ Benefits

• A culture driven by purpose and corporate philanthropy.

• Commitment to community support and children's well-being.

• Opportunities for employee volunteerism.

• Programs focused on education, workforce readiness, and hands-on engagement initiatives through partnerships with Milton Hershey School.

• Strategic grantmaking efforts and product donations.