Manager, Business Analysis, Workforce Initiatives, Data & Analytics

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee workforce analytics and business intelligence strategies that support Workforce Initiatives programs and align with enterprise goals.

• Convert workforce, operational, participant, and stakeholder data into actionable insights and recommendations.

• Create executive dashboards, scorecards, and KPIs that assess program success, workforce outcomes, community impact, and operational efficiency.

• Deliver data storytelling, workforce trend analyses, and performance reporting to leadership.

• Evaluate participant engagement, hiring conversions, program effectiveness, talent pipeline performance, apprenticeship results, and community impact.

• Act as the business owner for the Workforce Initiatives data ecosystem and the enterprise workforce reporting environment.

• Drive enhancements in data across Workday, Applicant Tracking Systems, LearningHub, Sophia, and associated technologies.

• Set data governance standards and enhance data integrations and flows.

• Create scalable data architecture and continuously enhance workforce data accessibility, usability, and scalability.

• Establish and maintain the Workforce Initiatives Data Vault for longitudinal analysis, forecasting, and predictive analytics.

• Develop models to assess program effectiveness, talent pipeline health, partner performance, hiring conversion, retention, and business impact.

• Create forecasting models to address workforce demand, participant conversion, capacity planning, and program investment.

• Design and uphold reporting frameworks utilizing Power BI, Tableau, SQL, and other BI tools.

• Generate automated dashboards and standardize reporting and performance metrics.

• Spearhead automation, exception reporting, process redesign, and AI-enabled analytics initiatives.

• Collaborate with HR, Talent Acquisition, Learning & Development, Operations, Finance, IT, external partners, and vendors.

• Guide cross-functional projects through implementation and present findings and recommendations to senior leadership.

• Mentor and support team members.

⛳️ Requirements

• Bachelor's degree in Business Analytics, Data Science, Information Systems, Statistics, Economics, Finance, Computer Science, Mathematics, or a related field.

• Over 5 years of experience in Business Analytics, Workforce Analytics, Business Intelligence, Data Strategy, or related fields.

• Proven experience leading enterprise data initiatives, business intelligence projects, and transforming reporting processes.

• Advanced proficiency in Power BI, Tableau, or similar visualization and reporting tools.

• Strong SQL skills, including data extraction, transformation, validation, and management.

• Familiarity with large datasets, data governance frameworks, and data quality initiatives.

• Ability to convey complex analytical findings to both technical and non-technical audiences.

• Skill in converting business challenges into data-driven solutions and influencing decisions among stakeholder groups.

• Strong project management, stakeholder engagement, organizational, and problem-solving capabilities.

• Ability to present intricate data and strategic recommendations to senior and executive leadership.

• Experience leveraging analytics for strategic business decisions, workforce planning, and operational enhancements.

• Preferred experience in workforce analytics, talent management, workforce development, healthcare, retail, or large enterprises.

• Preferred familiarity with Workday, ATS, LMS, workforce planning technologies, and CRM platforms.

• Preferred knowledge in predictive modeling, forecasting, advanced workforce analytics, data warehousing, ETL, data architecture, master data management, cloud analytics, automation technologies, Python, R, and AI-enabled analytics.

• Preferred certifications include Lean Six Sigma, Agile, PMP, and Certified Analytics Professional (CAP).

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary range.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.

• Comprehensive benefits package for colleagues and their families.