Manager, API Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Directs and supervises the software development team focused on API services.

• Manages the design, development, and delivery of high-quality APIs.

• Ensures the upkeep, enhancement, and performance optimization of existing APIs.

• Works in collaboration with Application Administrators and PMO for API integration, help desk resolutions, and deliveries.

• Establishes and enforces standards and best practices for API development.

• Oversees team performance, including recruitment, mentoring, and performance evaluations.

• Engages in road mapping, budgeting, and other forecasting activities.

• Remains updated on API technologies and industry trends, emphasizing the importance of continuous learning.

• Guarantees that teams possess suitable solutions and technical specifications, guidance, and resources to deliver effectively by setting realistic timeline estimates.

• Develops a comprehensive technical understanding of existing software applications and their usage in daily business operations.

• Investigates, analyzes, and suggests new technologies and processes that enhance software quality, minimize development costs, and provide value to business users.

• Participates in software upgrades, build/buy decisions, and testing phases (unit & UAT).

• Involved in release and sprint planning as well as scrum meetings as necessary.

• Offers Tier III/IV support for resolving production system challenges.

• Collaborates on hardware specifications to ensure optimal software performance.

• Establishes and upholds documentation standards.

• Ensures compliance with SOC2 controls.

• Manages personal workload to meet established timelines.

⛳️ Requirements

• Bachelor’s degree with 5+ years of software development experience in ASP.NET and VB.net or C#.net, or 8+ years of experience managing a software development team.

• 5+ years of experience with SQL 2008 and later versions.

• Strong analytical and problem-solving skills are essential.

• Excellent verbal and written communication skills are required.

• Demonstrated experience in leading technical teams.

• Proficient in CRM, ERP, and Managed Services platforms.

• Knowledge of API models, architecture, and development.

• Experience with API iPaaS platforms.

• Familiarity with Microsoft SharePoint (2013+).

• Experience with SQL Server Reporting Services (SSRS).

• Proficient in Azure DevOps.

• Knowledge of DevOps and CI/CD practices.

• Familiarity with data warehousing concepts.

• Exposure to MVC/Razor and Web Services (WCF/Web API).

• Experience in Agile development methodologies.

🏝️ Benefits

• 401(k) Plan (with a 35% employer match per dollar up to 10% employee contribution).

• Medical Coverage (three platforms: UnitedHealthcare, Reference Based Pricing with member advocacy, and Kaiser).

• RX Home Delivery.

• Health Savings Account (HSA) with Employer Contribution.

• In-vitro Fertility treatment coverage.

• Dental coverage.

• Vision plans (two options: 12-month and 24-month frames allowance).

• Flexible Spending Account (FSA) Plans (Healthcare, Dependent Care, and Limited Purpose).

• Pre-tax Commuter Plans.

• Employer-paid Life Insurance.

• Employer-paid Short and Long Term Disability.

• Long Term Disability options (Employer-paid or optional Self-paid plans).

• Paid Parental Leave (four weeks at full pay).

• Employee Assistance Plan.

• Voluntary Life Insurance for employees, spouses, and children.

• Voluntary Accidental Death Insurance for employees and spouses.

• Legal and ID Theft Plans.

• TeleHealth services.

• Wellness programs via Omada Health (healthy living solutions).

• Travel Assistance services.

• Business Travel Accident Coverage.

• Medical coverage for foreign travel.

• Employer-paid Pet Telehealth services.

• Accident Insurance.

• Critical Illness Insurance.

• Hospital Indemnity Insurance.

• Volunteer Time Off.

• Ten paid Holidays.

• Summer Sizzle program.

• On Demand Pay (Daily Pay).