M365 Administrator

This is a fully remote position, open to applicants in Malaysia, +1 more country.

📋 Description

• Oversee user identities, licenses, and groups through Azure AD and Microsoft 365 Admin Centers.

• Manage Exchange Online mailboxes, distribution groups, mail flow rules, public folders, and anti-spam/malware policies.

• Supervise SharePoint Online and OneDrive for Business sites, including permissions, storage, and external sharing protocols.

• Set up and manage Microsoft Teams policies, channels, apps, and integrations.

• Execute and oversee Microsoft Intune for device and application management, compliance, and configuration profiles.

• Administer Azure AD conditional access, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).

• Monitor and manage security features within Microsoft 365, including threat protection, Data Loss Prevention (DLP), and eDiscovery.

• Provide Tier 2/3 technical support for Microsoft 365 services.

• Troubleshoot and resolve issues related to accounts, mail flow, SharePoint, Teams, and device management.

• Collaborate effectively with end-users and IT teams.

• Implement security best practices and compliance policies.

• Conduct security audits while monitoring service health, alerts, and audit logs.

• Develop and maintain PowerShell scripts for provisioning, reporting, and license management.

• Utilize Power Automate to enhance Microsoft 365 processes.

• Generate documentation and training materials.

• Engage in the planning, testing, and deployment of Microsoft 365 features and services.

• Contribute to migration projects, including cloud and tenant-to-tenant transitions.

• Assess and propose technologies and solutions for the Microsoft 365 environment.

⛳️ Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience.

• A minimum of 3 years' experience in a dedicated Microsoft 365 Administrator position.

• Proficiency in administering and supporting complex Microsoft 365 environments.

• Familiarity with Azure Active Directory, Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Intune, and Microsoft 365 Security & Compliance Center.

• Strong expertise in PowerShell for Microsoft 365 administration and automation tasks.

• Knowledge of DNS, TCP/IP, and VPN networking concepts as they pertain to cloud services.

• Excellent problem-solving, analytical, and troubleshooting skills.

• Strong communication and interpersonal abilities.

• Ability to work independently and as part of a team while managing multiple priorities.

• Preferred: Microsoft 365 Certified certifications, such as Enterprise Administrator Expert, Modern Desktop Administrator Associate, or Security Administrator Associate.

• Preferred: Experience with hybrid environments and Azure AD Connect.

• Preferred: Familiarity with Power Platform administration and governance, including Power Apps, Power Automate, and Power BI.

• Preferred: Experience with third-party Microsoft 365 backup and recovery solutions.

• Preferred: Understanding of ITIL framework and best practices.

🏝️ Benefits

• Performance-based bonuses.

• Flexible remote and hybrid working arrangements.

• Comprehensive health insurance coverage.

• Wellness programs and resources for physical and mental well-being.

• Continuous learning and training opportunities.

• Mentorship programs.

• Clearly defined career development paths.

• A workplace focused on diversity, inclusion, and collaboration.

• Team-building activities and social events.