M365 Administrator

This is a fully remote position, open to applicants in Malaysia, +1 more country.

📋 Description

• Oversee user identities, licenses, and groups through Azure AD and Microsoft 365 Admin Centers.

• Manage Exchange Online, which includes handling mailboxes, distribution groups, mail flow rules, public folders, and anti-spam/malware policies.

• Supervise SharePoint Online and OneDrive for Business sites, focusing on permissions, storage, and policies for external sharing.

• Set up and maintain Microsoft Teams environments, including policies, channels, applications, and integrations.

• Implement and administer Microsoft Intune for managing devices and applications.

• Oversee Azure AD Conditional Access, SSO, and MFA services.

• Monitor and manage Microsoft 365 security features, such as threat protection, DLP, and eDiscovery.

• Provide Tier 2/3 technical support for Microsoft 365 services.

• Diagnose and resolve issues related to accounts, mail flow, SharePoint, Teams, and device management.

• Collaborate with end-users and IT teams to enhance the productive use of Microsoft 365 applications.

• Enforce security best practices and compliance policies.

• Conduct security audits to ensure system integrity.

• Monitor service health, security alerts, and audit logs.

• Develop and maintain PowerShell scripts for provisioning, reporting, and license management.

• Utilize Power Automate to optimize Microsoft 365 processes.

• Create and maintain documentation for configurations, processes, and troubleshooting.

• Assist in developing and delivering training materials for end-users.

• Participate in the planning, testing, and deployment of new Microsoft 365 features and services.

• Support on-premises-to-cloud and tenant-to-tenant migration projects.

• Assess and recommend technologies to enhance the Microsoft 365 environment.

⛳️ Requirements

• Bachelor's degree in computer science, Information Technology, or a related discipline, or equivalent practical experience.

• Minimum of 3 years in a dedicated Microsoft 365 Administrator role.

• Demonstrated expertise in administering and supporting complex Microsoft 365 environments.

• Proficient in Azure Active Directory, including user/group management, Conditional Access, MFA, and PIM.

• Familiarity with Exchange Online, including mail flow, anti-spam measures, eDiscovery, and archiving.

• Experience with SharePoint Online and OneDrive for Business, covering site administration, permissions, and sharing policies.

• Knowledge of Microsoft Teams policy management and application integration.

• Skills in Microsoft Intune for device enrollment, compliance policies, and application deployment.

• Experience with Microsoft 365 Security & Compliance Center, including DLP, threat protection, and audit logs.

• Strong proficiency in PowerShell for administration and automation within Microsoft 365.

• Solid understanding of DNS, TCP/IP, and VPN in relation to cloud services.

• Excellent problem-solving, analytical, and troubleshooting skills.

• Strong communication and interpersonal abilities, including the capacity to explain technical concepts to non-technical users.

• Ability to work both independently and collaboratively while managing multiple priorities in a dynamic environment.

• Preferred: Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator Associate, or Security Administrator Associate.

• Preferred: Experience with hybrid environments and Azure AD Connect.

• Preferred: Acquainted with Power Platform administration and governance, including Power Apps, Power Automate, and Power BI.

• Preferred: Experience with third-party Microsoft 365 backup and recovery solutions.

• Preferred: Knowledge of the ITIL framework and best practices.

🏝️ Benefits

• Competitive salary package along with performance-based bonuses.

• Flexible working arrangements, including remote and hybrid models.

• Comprehensive health insurance coverage.

• Wellness programs and resources that promote both physical and mental well-being.

• Opportunities for continuous learning via training initiatives.

• Mentoring programs available.

• Clearly outlined career development pathways.

• A supportive, inclusive, and growth-oriented work environment.

• Emphasis on diversity, inclusion, and collaboration.

• Regular team-building activities and social gatherings.

• Competitive compensation along with performance-driven incentives.

• Medical insurance and wellness initiatives provided.

• Structured opportunities for learning, development, and career advancement.