LTD Claims Technical Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical assistance to Claim Teams, including reviews of Claim Authorization, and act as a Subject Matter Expert on complex issues.

• Facilitate enhancements in initial claim decisions, Claim Management Accuracy, and turnaround times for CID.

• Utilize automation and/or alternative sourcing methods to manage additional responsibilities.

• Collaborate across all business lines to advocate for best practices that enhance efficiency.

• Participate in at least one interdepartmental collaboration team to promote favorable outcomes, supporting various functional areas and fostering organizational awareness.

• Use data analytics to enhance results in claim management.

⛳️ Requirements

• A minimum of 3 years of experience in handling LTD claims.

• Previous experience in Disability Insurance or a comparable field.

• At least 1 year of experience in providing feedback to front-line staff and supervisors.

• Exceptional verbal and written communication abilities.

• Strong analytical, organizational, time management, and problem-solving skills.

• Capability to prioritize and handle multiple tasks in a dynamic environment.

• Proven skills in training both individuals and teams.

• Ability to mentor and coach staff and peers to ensure accurate claim adjudication and support staff development.

• Capacity to work independently as well as collaboratively within a team.

• Demonstrated competency in identifying and managing risks.

• Self-driven and motivated.

• Extensive knowledge of Group Long Term Disability products, administration, and claims processes.

• Strong proficiency in PC applications (including Microsoft Office, databases, imaging systems, etc.).

• Advanced understanding of the financial, medical, occupational, and investigative components of disability claims management.

• Excellent PC skills with proficiency in MS Word, Excel, and PowerPoint.

🏝️ Benefits

• Support and flexibility to meet both professional and personal objectives.

• Opportunities for skill development.

• Leadership training programs.

• Opportunities for philanthropic engagement.

• A diverse team of colleagues committed to high ethical standards.