LPN Personal Care Coordinator I

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct monthly care management discussions via outbound calls to designated patients to address their healthcare requirements.

• Relay information about resources and services accessible to patients throughout their care journey.

• Recognize patient-specific issues, objectives, and interventions tailored to fulfill the individual needs of patients through actionable and time-sensitive goals.

• Ensure compliance with documentation standards, including but not limited to medical history, medications, immunizations, allergies, surgical history, and family background.

• Exhibit understanding of a patient’s situation that may require adjustments to care plans, goals, and preferences, while being cognizant of barriers to care and services.

• Provide relevant health education.

• Refer patient concerns to the triage nurse team as necessary.

• Maintain performance metrics, ensuring proper utilization.

• Attain the scheduled call percentage.

• Achieve quality scores.

• Adhere to scheduled hours and maintain consistent attendance.

⛳️ Requirements

• A current active license in NY State and an active multistate license.

• Proficiency in adhering to established clinical protocols and procedures.

• Ability to adapt and switch tasks efficiently.

• Willingness to support colleagues and contribute to the overall success of the team.

🏝️ Benefits

• Comprehensive benefits package.

• Provision of all essential equipment.