LPN, Care Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct phone consultations with patients participating in care management and/or remote patient monitoring programs, providing support and education regarding their chronic conditions.

• Inform patients about their health issues and empower them with lifestyle and behavioral strategies to effectively manage their chronic conditions.

• Help patients establish and achieve goals aligned with their provider-approved care plans.

• Keep accurate and current patient records, ensuring that all interactions and care plans are documented in accordance with protocols.

• Address patient concerns and obstacles to care, striving to identify practical solutions to enhance patient adherence and outcomes.

• Deliver clear, compassionate, and effective communication to patients.

• Adhere to approved workflows for communicating patient needs to their providers.

• Engage in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.

• Respond to remotely transmitted patient data, such as blood pressure, blood glucose, weight, and pulse oximetry, following approved partner workflows.

⛳️ Requirements

• A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN).

• At least 3 years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring.

• Strong communication and interpersonal skills.

• Excellent organizational and time management capabilities.

• Proficiency in utilizing electronic health records (EHR) and care management software.

• Ability to work both independently and collaboratively within a team.

• Demonstrated empathy and a patient-centered approach to care.

• Reliable internet connection, HIPAA-compliant work area, and proficiency with virtual communication tools (e.g., Zoom, Slack).

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunity for professional growth and development.

• Collaborative and inclusive work environment.

• Meaningful work that positively impacts healthcare accessibility and outcomes.