Logistics Operations Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee comprehensive warehousing and secondary transportation operations for the South Branch.

• Direct logistics operations across a multi-state network encompassing approximately 5–6 states.

• Supervise warehouse/CFA operations within the designated geography.

• Identify, assess, and establish warehouses/CFAs based on volume, network needs, service expectations, and cost considerations.

• Enhance warehouse capacity, layout, throughput, workforce allocation, and overall productivity.

• Propel daily operational performance and cost-effectiveness with CFA/3PL partners.

• Guarantee compliance with inventory handling, hygiene, GMP, and relevant food/product safety standards.

• Maintain preparedness for internal, statutory, quality, and global audits.

• Ensure compliance with all necessary licenses, including FSSAI, regulatory standards, and operational processes.

• Manage secondary transportation from depots/warehouses to distributors and customers, involving roughly 200 vehicles.

• Strategize transportation capacity and oversee transporters/3PL partners and fleet allocation.

• Enhance vehicle utilization, transporter performance, turnaround times, and transportation efficiency.

• Optimize routes, loads, and fleet deployment to boost productivity and manage freight expenses.

• Address transportation interruptions and maintain customer service continuity.

• Take ownership of branch logistics expenses across warehousing and transportation.

• Analyze logistics costs and operational KPIs to pinpoint cost inefficiencies and areas for enhancement.

• Lead logistics and warehousing projects, network adjustments, warehouse/CFA establishments, and transportation initiatives.

• Foster continuous improvement through process redesign, automation, digital tools, data utilization, and innovative work methodologies.

• Manage relationships with CFAs, transporters, 3PL partners, and other logistics service providers.

• Collaborate with Sales, Supply Chain, Customer Service, Finance, Procurement, Quality, and other internal teams.

• Tackle operational challenges across the multi-state network while balancing service levels and costs.

⛳️ Requirements

• Experience in secondary transportation, warehousing, and distribution operations, preferably in a complex, high-volume distribution setting.

• Solid understanding of secondary transportation and distribution logistics, ideally across a multi-location or regional network.

• Practical experience in transporter management, fleet planning, capacity oversight, vehicle deployment, and transportation cost control.

• Good grasp of warehouse operations, including capacity, layout/design, workforce planning, throughput, and productivity metrics.

• Familiarity with CFA/3PL operations and management of service providers.

• Knowledge of warehouse compliance, GMP, audits, and relevant statutory/regulatory obligations.

• Strong commercial insight and understanding of logistics cost factors and operational KPIs.

• Excellent analytical and problem-solving skills, with proven examples of enhancing operational efficiency.

• Capability to manage projects and drive continuous improvement or innovation within logistics operations.

• Strong communication, negotiation, and stakeholder management abilities.

• Ability to function effectively in a fast-paced environment and respond swiftly to operational challenges.

• MBA / PG Diploma in Supply Chain, Operations, or Logistics preferred.

• Previous experience in FMCG/food industry is a plus; relevant logistics complexity and scale from similar sectors may also be considered.

🏝️ Benefits

• Support for relocation within the country is available.

• Limited assistance for candidates voluntarily relocating internationally through the Volunteer International Transfer Policy.