Loan Processor – Australian Mortgage

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage client loan files utilizing MYCRM.

• Ensure accurate data entry for clients and maintain up-to-date records throughout the loan process.

• Correctly document file notes, supporting materials, and application details.

• Track outstanding requirements and follow up on any missing information.

• Input client Fact Find details into MYCRM, including income, employment, assets, liabilities, living expenses, and current lending obligations.

• Assess Fact Find information for completeness and identify any discrepancies.

• Examine payslips, bank statements, identification documents, employment details, existing loan statements, credit card and liability statements, tax returns, and relevant financial documents.

• Verify documentation against Fact Find information to spot missing, expired, or inconsistent documents.

• Conduct preliminary calculations for loan servicing and borrowing capacity.

• Enter income, liabilities, expenses, and other pertinent financial details.

• Provide assistance with various lending scenarios and escalate servicing issues to the broker.

• Prepare and submit loan pricing requests to lenders and monitor their outcomes.

• Request property valuations, track their progress, review the results, and update the broker and client files accordingly.

• Order and analyze client credit reports, validate liabilities, and escalate any discrepancies or potential issues to the broker.

⛳️ Requirements

• At least 2 years of practical experience with MYCRM is essential.

• Prior experience in an Australian mortgage broking environment or with a mortgage broker is required.

• Strong comprehension of the Australian residential mortgage process.

• Experience in completing Fact Find entries and preparing client files.

• Familiarity with reviewing financial and supporting documentation.

• Solid understanding of loan servicing and borrowing capacity.

• Experience with lender pricing requests is necessary.

• Background in ordering and managing property valuations.

• Familiarity with obtaining and analyzing credit reports.

• High level of accuracy and meticulous attention to detail.

• Excellent written and verbal communication skills in English.

• Ability to manage multiple active loan files and prioritize tasks effectively.

• Comfort in working independently within a remote setting.

• Experience supporting applications across various Australian lenders is preferred but not mandatory.

• Exposure to purchases, refinances, and investment lending is preferred but not mandatory.

• Experience working with both PAYG and self-employed borrowers is preferred but not mandatory.

• Understanding of lender policies and documentation requirements is preferred but not mandatory.

• Experience with more complex residential lending scenarios is preferred but not mandatory.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and growth.

• Flexible working conditions.

• Supportive team environment.